Family Support at Grappenhall Heys Community Primary School
Supporting Every Family at Every Stage
At our school, we believe that when families thrive, children flourish. This page brings together everything you need to know about the support available — in school, in Warrington, and in your home.
We're a school that grows with you
As a growing two form entry school, we are expanding our community - and with it, our commitment to every child and family who walks through our doors. We know that life can be complex, and that children do best when the whole family feels supported.
You don't have to face challenges alone. Whether you need a listening ear, practical help at home, or connection to wider services, our staff are here as a first, trusted step.
Our Warrington Context
Warrington is one of only 10 local authorities in England chosen as a Families First for Children Pathfinder — meaning families here have access to some of the most progressive early help and family support in the country, backed by national government reform.
Understanding Support Levels
The Continuum of Need
Not every family needs the same level of support — and that's completely normal. Support is offered across a spectrum, from everyday guidance right through to more intensive statutory intervention. Most families will only ever need the lower tiers.
Support Available
Help Rooted in Partnership
Our school works closely with Warrington's statutory and voluntary services to make sure the right help reaches every family — including support that can come directly to your home.
In-School Family Support
Our pastoral team and SENCo are your first point of contact. We offer one-to-one conversations, signposting, and can co-ordinate an Early Help Assessment on your behalf — with your agreement.
Warrington Family Support Team
A dedicated team who work with families at home to address challenges including debt, mental health, domestic difficulties and parenting confidence. Support for children 0–19 with complex needs.
Families First for Children
As a Pathfinder authority, Warrington is trialling a new model of Family Help combining social workers, Family Help Practitioners, and Family Network meetings to keep families together with the right support.
Restore: Pregnancy & Early Years
An intensive early help offer for pregnant families and those with very young children, providing therapeutic, practical and behavioural support from before 20 weeks gestation up to a child's 5th birthday.